Policies

Extenuat

Fees

UbDates, Clients and Events use of a required identity authentication process, will be asked to scan an official government ID (for example a passport, or driver's license) and then take a simple selfie. After the ID is authenticated, the ID and selfie will be reviewed to confirm that both pictures appear to match. Having a robust standard of authenticating identity will make the UberDate community stronger and reaffirms UberDate' s ongoing commitment to authenticity, reliability, and security. This identity authentication step leverages UberDate's existing Trust & Safety measures including secure payment, messaging, profiles & reviews.

What is ubDate's Extenuating Circumstances Policy?

If a ubDate, Event or Client needs to cancel a reservation, it's their responsibility to cancel as soon as possible. At times, certain circumstances outside of a ubDate, Event or Client's control can impact their ability to meet the terms of a reservation.

In rare instances, if UberDate determines that a Client's reason for cancellation falls within UberDate's Extenuating Circumstances Policy, UberDate may override the ubDate's, Event's cancellation policy and make refund decisions. If UberDate determines that a ubDate's, Event's reason for cancellation falls within UbertDate's Extenuating Circumstances policy, UberDate may waive the UbDate, Event cancellation penalties outlined in UberDate's Terms of Service and UberDate's Payments Terms of Service.

What might be covered?

Valid extenuating circumstances include:

  • Unexpected death or serious illness of a ubDate, Event, Client or immediate family member
  • Serious injury that directly restricts a Client's ability to travel or a ubDate's, Event's ability to UberDate,or Event
  • Significant natural disasters or severe weather incidents impacting the location of destination or location of departure
  • Urgent travel restrictions or severe security advisories issued after the time of booking, by an appropriate national or international authority (such as a government office or department)
  • Endemic disease declared by a credible national or international authority (such as the US Center for Disease Control or the World Health Organization)
  • Severe property damage or unforeseen maintenance issues that directly impact the ability to ubDate, Event safely
  • Government-mandated obligations issued after the time of booking (ex: jury duty)

If you need to make a claim

Claims can only be considered after a reservation has been canceled. Once you have informed your ubDate, Event or Client and canceled a reservation, if you feel that your reason for cancellation is covered by UberDate's Extenuating Circumstances Policy, contact UberDate for consideration. We generally require claims to be submitted no later than 14 days from the original check-in date and we may require valid supporting documentation.

ubDate Startup fees

UberDates' introductory fee is $20 for the first initial six months for all categories (ubDate, Events, Restaurants). After that the cost of membership will be a regular monthly. price of $20. Paid monthly or annually.

  1. Fees for the ubDate

    ubDates are based at a rate range of $20 - $60 hourly (whichever is negotiated) and paid directly to the ubDate, Three installments to the ubDate. (paymt.#1) At the time of confirmation of the date, 20% is due via PayPal or other mutually agreed means. (paymt.#2) Half the remaining is paid at the onset of the date and (paymt.#3) the rest of the sum at the conclusion of the date. The total includes taxes and VAT (JCT, GST) if applicable.

  2. 'Event fees'

    are also independent of the UberDate membership to the extent that they are negotiated and reserved directly with those in charge of the Events. At initial booking of an Event 20% is due via PayPal or other mutually agreed means as an Event reservation. The rest is due on onset of the Event.

  3. Restaurant Fees

    Anytime more than four reservations are being requested, a deposit charge of 20% service fee shall be retained by the establishments as a reservation deposit.

WhatsApp
arrow